You're trusting AI Employee with your documents and, for authenticated self-service, your members' account data. Answers stay grounded in your own content, data is encrypted and access-controlled, every interaction is logged, and you stay in control of what's shared and retained.
These aren't add-ons — they shape how the product is built and operated.
Answers come only from your own documents and data, with the source cited. When the answer isn't there, it hands off to your team instead of inventing one.
Your documents and member data are used to serve your deployment — not sold, and not used to train public, shared models.
Account data is reachable only after a member authenticates, and only the data needed to answer the question is accessed.
Every question, answer, source, and action is recorded — so a disputed interaction has a complete, reviewable record.
Sensitive or irreversible steps pause for staff approval, and your team can review, correct, and configure what the assistant does.
Consent, data-access controls, and retention settings are part of the product — built with CCPA-style requirements in mind.
Practical safeguards across the lifecycle of your data — from the moment a document is uploaded to the moment an answer is given.
Homeowners, families, and members have rights over their data, and you're responsible for honoring them. AI Employee is designed to make that straightforward.
Disclosure and consent can be presented before any personal data is collected or an authenticated action is taken.
We support fulfilling data-subject requests — including access and deletion — for the data held in your deployment.
You decide which documents, systems, and data the assistant can use, and can change or revoke that at any time.
No. Your documents and member data are used to power your own deployment. They are not sold, and not used to train public, shared models.
It answers only from the content you provide and cites the source. If the answer isn't in your documents, it says so and routes the question to your team rather than guessing.
Account-specific information (balances, payment history, registrations) is only accessible after the member securely authenticates, and only the data needed to answer is retrieved.
Every interaction — question, answer, cited source, and any action — is logged so it can be reviewed later, with retention you can configure.
It layers on top of the platform you already use, which remains your system of record. We don't replace it or take over your data.
A note on certifications. We follow the security and privacy practices described here as we work with our first design partners. If your organization requires specific documentation, a data-processing agreement, or a security questionnaire, reach out and we'll walk through it with you directly.
We're happy to walk through how AI Employee handles your data — and to complete a security review with your team.